World’s first communication channel built on payment transactions… not PII
What we do
A new channel for a new world
Our patented technology creates a real-time communication channel using a standard card transaction. This allows merchants and customers to communicate using their existing digital banking platforms – no need for personal information.
Engage completely changes the approach to customer engagement and turns your bank into a facilitator of something far greater than a fleeting transaction.
Who it’s for
Engage benefits all banking providers
Commercial banks
Card issuers
Digital banking platforms
Card networks
Merchant acquirers
Benefits for you
What Engage enables you to do
Acquire more customers
Acquire more customers with a compelling enhancement to your existing applications where merchants get a valuable new channel for generating repeat business and loyalty without any data handling or privacy risks, while cardholders get the benefits of personalized engagement from merchants where they shop without sharing any personal information.
Access deeper analytics
You’ll have unrestricted access to all the transactional and behavioral data captured by Engage that spans from the purchase transaction through the entire engagement lifecycle for never before seen insights. Receive reports on cardholder and merchant analytics to drive your decision-making, product innovation, and operational efficiency.
Generate more revenue
By facilitating the merchant-customer relationship, and the purchase incentives that go with it, you’ll help drive card volumes. Connecting both parties also means you’ll save time and money on chargebacks.
How to use Engage
Designed for for simplicity
Easy to integrate
Engage works with your existing applications with lightweight integration
No PII necessary
This is customer engagement without privacy risks or regulations
Zero disruption
Merchants and customers use the same systems they always use
Benefits for your customers
Value for both merchants and cardholders
Cardholders
Consumers get the benefits of personalized engagement from merchants where they shop without sharing any personal information.
Merchants
Merchants get a valuable new channel for generating repeat business and loyalty as well as real time insights into their business and customer relationships
Engage features
All within your digital banking applications
Truly Hyper-Local Engagement
Every form of content, offers, loyalty and even messaging can be customized down to the location level.
Real-Time Personalization
Merchants can choose from over 40 variables to create unlimited groups updating content in real-time.
Content Only
Merchants can publish content from announcements to recipes without requiring offers or loyalty
Custom SKU Level Offers
Built-in offer management allows any type of offer down to the customer and SKU level
Two-Way Messaging
Customers can initiate real-time, two-way messaging with merchants completely anonymously
One Click Feedback
Customers can provide feedback by simply clicking the transaction which is converted to NPS for the merchant
Painless Dispute Management
Dispute management allows customers to issue and manage disputes directly with merchants prior to chargeback
Touchless Loyalty
The world's first loyalty program that doesn’t require customers to sign up or sign in to earn points
Powerful Integrations
Supports integration into third-party applications such as reservation systems as well as links.
Embedded Digital Receipts
coming soon
Digital receipts are attached directly to the transaction.
Real-Time Feed
All content is captured in a feed whether the customer looks at the transaction or not.
Powerful Analytics
Customizable dashboard with preset widgets that can be customized by customers and merchants.